However, there are fewer factors involved when setting up the SMTP section in Thunderbird, so isolating the problem can be much simpler. Outbound e-mail problems can be frustrating to deal with because you rarely see an indicator as to what might be causing the problem. The e-mail is stored on the server until retrieved by another e-mail client using a POP3 or IMAP retrieval protocol. SMTP is generally used to send messages from a mail client (Thunderbird) to a mail server. SMTP is the standard for e-mail transmissions across the Internet. Outbound e-mail uses a process called SMTP (simple mail transport protocol). ![]() Troubleshooting these types of problems in Mozilla’s Thunderbird is fairly easy if you understand how outbound e-mail works. Outgoing e-mail problems can sometimes be more difficult to troubleshoot than incoming e-mail problems.
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